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Admin

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Activity overview

Latest activity by Admin
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    Admin created an article,

    When will my order ship?

    Our intention is to always ship all pre-orders out a few days before the actual release date in order to arrive on time. You will receive a tracking number as soon as it leaves the warehouse.

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    Admin created an article,

    How can I change my payment method?

    Payment method changes can be made by logging into your store account and clicking on My orders > Manage > Modify my payment. Unfortunately, the payment team nor the customer service team are...

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    Admin created an article,

    How do I modify my shipping/billing address?

    To change your current shipping or billing address, please log into your account, select the tab 'Addresses' and click on the EDIT button below the address you want to change.The change on the ship...

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    Admin created an article,

    How do I cancel my pre-order?

    If you wish to cancel your pre-order, first you will need to enter your account and open 'Your orders'. Your purchases will then appear and you will see the option to "Manage" an order. ...

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    Admin created an article,

    Where can I be delivered?

    We deliver to residents of the following countries: USA, Canada, Mexico, Anguilla, Antigua And Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile,...

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    Admin created an article,

    Who manages my delivery?

    Our logistics service provider is Cinram. The delivery will be handled via USPS and/or UPS.

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    Admin created an article,

    When will I receive my product?

    We do our best to ship orders as quickly as possible. Shipment delivery may vary according to your location or shipment method. As soon as your package is dispatched, you will receive your USPS or ...

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    Admin created an article,

    What happens if I can’t be at the address I provided at the time of delivery?

    I you are not present at the time of delivery, please contact your local post to retrieve the package.

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    Admin created an article,

    How will the delivery of my product be handled? By whom?

    For all countries, USA included, the delivery of your product will be handled by USPS or UPS, or any carrier selected at our discretion. Within the USA, deliveries should take on average 5 to 7 bus...

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    Admin created an article,

    My game is not downloading, what should I do?

    If you have successfully created a Steam account, downloaded Steam and entered your Steam Activation Key and your game is not downloading, please make sure your internet connection is stable. If yo...