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SQUARE ENIX US STORE SUPPORT
THE STORE AND ORDERING
ORDERING FROM SQUARE ENIX
ORDERING FROM SQUARE ENIX
Help with potential store ordering issues.
Can my console or computer support the game I wish to purchase?
What is a pre-order?
What is the difference between a pre-order and a pre-purchase?
The product I wish to buy is out of stock, can I still place an order?
I have been placed a waiting list, what will happen now?
How do know if I have successfully placed my order?
I haven’t received a confirmation e-mail. What should I do?
Where can I find my Order Number?
The page keeps telling me my order is pending. What should I do?
After my purchase, I have been notified my purchased requires additional verifications. What does this mean? How long will it take?
I changed my mind. I would like to cancel my order. How do I proceed?
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